Privacy Policy
How We Handle Your Data
Global Horizon Medical respects your privacy. This policy explains what personal data we collect, why we collect it, how we store it, and the rights you have under the EU General Data Protection Regulation (GDPR, Regulation 2016/679).
Data controller
Global Horizon Medical SRL, Brussels, Belgium — acting as data controller for the personal information processed through this website and through direct clinical or commercial correspondence.
What we collect
- Contact form submissions (name, email, institution, enquiry content).
- Aggregate, anonymised visit statistics (page, country, device class).
- Technical request logs strictly required for security and operational integrity.
We do not process special-category health data through this website.
Why we process it
- To respond to clinical, commercial, or regulatory enquiries.
- To provide device documentation to qualified healthcare professionals.
- To maintain the security, availability, and lawful operation of this site.
Retention
Contact records are retained for the duration of the commercial relationship plus the legal archival period required under Belgian tax and medical-device traceability law. Request logs are rotated within 30 days.
Your rights
Under GDPR you may request access, rectification, erasure, restriction, portability, or objection. Contact privacy@globalhorizon.medical.
You may also lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).
Transfers
Data is processed within the European Economic Area. Where a limited processor is located outside the EEA, transfers are governed by Standard Contractual Clauses.